Refund Policy
At Lux Home Decor, we make it a point to ensure that you are satisfied with every purchase you make. To enhance your shopping experience, we allow for returns under certain conditions:
14-Day Return Policy: You now have the flexibility to return products within 14 days of receipt. If a product doesn't meet your expectations, you may return it within this timeframe, provided it is in its original condition and packaging.
Please note some items may be subject to specific conditions or exceptions, which are detailed on our product pages.
25% Restocking Fee: Cancellations made after 24 hours of placing the order will be subject to a 25% restocking fee if you decide to cancel the order. This fee is necessary for the management of our inventory and in order to ensure that high-quality products are still offered to customers.
Return Shipping Costs: If you choose to return a product, please note that you are responsible for the shipping cost and this charge will be added to the 25% restocking fee.
To avoid any inconvenience, we encourage our customers to see the product details, specifications, and images provided before making a purchase decision.
Lux Home Decor is committed to your satisfaction and believes that these return policies will make your shopping experience with us even more pleasant. If you have any questions or need additional support, please do not hesitate to contact us. We are here to help in any way we can to ensure your satisfaction with your purchase.
For more details, Contact Us.